What are the steps to placing my order?
Please click here Brii Gears Contact Us to see our procedures on how to place an order
What is the difference between Tackle Twill and Dye Sublimated Uniform?
– Tackle twill, or stitched, it involves sewing down a number or letter. The advantage of tackle twill is it offers a more authentic and bolder look to your uniform, much like embroidery.
– Dye Sublimation, on the other hand is a traditional printing method in which a printer uses heat to transfer dye directly into the desired uniform. Sublimation applies the pigment directly into the material in a vibrant and colorfast way. One of the biggest advantages of sublimation is it does not fade or chip and if you had a very elaborate logo like a massive bulldog for example, then this process makes it very easy to make a bold statement on your uniform.
How to receive your free graphic design?
After you submit a BUY NOW or CONTACT US or a REQUEST FOR A FREE GRAPHIC DESIGN via our website, we will send your free mockup/graphic design within 24 hours via email. Or if you have already created your own design, you can send it to us or we are always here to help you making one. But still feel free to email us at firstname.lastname@example.org to check the status of your free graphic design/mockup.
What is the material of the uniform?
Please check the description of each item in our website Briigears.com for more details or contact our customer support at email@example.com
Can we create a custom design for our team?
Yes, you can visit our website to choose the style of uniform and submit a BUY NOW or CONTACT US or a REQUEST FOR A FREE GRAPHIC DESIGN via online. Or email us any design you like at firstname.lastname@example.org
Can I check the status of my order?
Absolutely, you can email us at email@example.com to check the status of your order. After we have
shipped your uniforms, we will provide you with the tracking information. Please visit the shipping carriers listed to track your order (DHL, FEDEX)
Do you have a Size Chart?
We have updated our size chart. Please review our size chart online Brii Gears Size
Chart thoroughly. We also offer sizing kits and stock samples of our uniforms if you would like to see, how well it fits and feel the overall quality and look of our product(s). The samples can be ordered at Brii Gears Sample Kits. Brii Gears will not be held accountable for wrong sizes once the customer has submitted the sizes for their order(s) and confirmed the Order Detail.
Can I request a sample of my actual order?
Yes, we can make one sample of your final design. If you order your own customized sample, we will apply the 100% refund for the cost of the sample towards your next invoice, when you place the whole order. (15-20 day turnaround time )
How long will it take for my order to be processed and/or turnaround time?
Our Standard Processing time is 2-3 weeks and our Rush Processing is 10-15 business days from when full payment is received and when the Order Detail has been confirmed by customer. Please see our Processing Time policy in our Terms and Conditions for more information
Can I add more uniforms later on if we have extra players?
Brii Gears will gladly manufacture additional “add-on” uniforms in your style. Additional uniform
orders will be billed at the appropriate price for the quantity ordered. Prices may change or vary.
Can you color match our existing uniforms?
Brii Gears will make its best effort to match, but an exact match is often not possible. Fabric materials and colors, each company has different materials and color tones. All materials fade (or darken) over time and some materials are simply no longer available, so an exact match is impossible – or very expensive as it would involve custom. Please see our color chart online at Brii Gears. We will not be held responsible for mismatch color(s) of your uniform(s)
What are your payment methods?
We accept Western Union. Money Gram, Bank Transfer.